Your staff can't answer every call. Lois can.
Not a bolt-on. Not an integration. Lois AI is built in-house, Australian-made and ready to go: answering every call, booking tables and taking phone orders, 24/7. Keep your number. Start on a 30-day free trial.
- 100% of calls answered, even at peak
- Bookings and phone orders, end to end
- Works even without switching systems
Turn ringing phones into revenue
Every missed call is lost revenue. Lois answers them all: bookings, orders and questions, during service, at peak and after hours.
For your guests
- Answered instantly, 24/7No voicemail, no hold music, no hang-ups.
- Booked on the call“Can I book for six on Friday?” “Of course, 7:00pm is yours.”
- Order taken properlyItems, options, quantities, upsells, repeated back to confirm.
- Questions answeredHours, menu, directions, parking, policies.
For your venue
- Staff stay on the floorNo phone juggling, no after-hours callbacks.
- Your system updatedBookings and orders logged instantly, no details rushed.
- Fewer mistakesConfirmed orders mean fewer remakes and refunds.
- Peak hours handledOrders keep moving when the phone and the pass are both ringing.
Built for WOWAPPS. Not bolted on.
Lois is made in-house and natively connected to WOWAPPS: one piece of the system beside bookings, orders, loyalty and customer engagement, not another add-on or support nightmare.
For your guests
- Their language, a natural voiceMultiple languages and voices, clear every time.
- Talks like a good hostCalm, clear, instant, and asks the follow-up.
- A person when they want oneLois transfers, no ring-back needed.
- Confirmed by textThe booking or order, in writing.
For your venue
- Unlimited customisation, all includedVoices, languages, call flows, tone, business rules. No add-ons.
- Ready out of the boxTurn it on and start answering calls in minutes. No scripts, no retraining.
- Works with your existing setupReal hospitality menus and workflows, not generic scripts.
- Still valuable without switchingAnswers calls, handles FAQs and sends third-party links whatever you use today.
What Lois handles
- Answers every call, 24/7Peak service, after hours, weekends, public holidays.
- Bookings end to endTakes, edits and cancels reservations without staff.
- Phone orders, properlyItems, options, variations, upsells and quantities.
- Confirms clearlyRepeats order details to reduce mistakes.
- Guest questionsHours, menus, directions and policies.
- Transfers to a personFor anything that needs one.
- Summaries and transcriptsEvery call, logged.
- Languages and voicesNatural communication with every customer.
Answering your phone this week
Call her yourself
Ring 0468 069 880. Ask for a table, change the time, try to trip her up.
Give her your venue
Menu, hours, rules and how you want transfers handled.
Forward the phone
Your number stays. Lois starts answering on a 30-day free trial.
How a call with Lois goes
“Hi, can I book for six on Friday night?”
Or: “Hi, can I place a takeaway order?”
“Of course. I can help with that.”
Checks availability and confirms the details, or walks the guest through items, options and quantities.
“Great, you're booked for Friday at 7:00pm.”
Or: “One large margherita and one pepperoni. Ready in 25 minutes.”
Staff stay on the floor.
Bookings, orders and details logged instantly. No calls missed, no details rushed.
Questions venues ask us
What if my customers prefer talking to a person?
They ask, and Lois transfers the call to your team. You set the rules for what she handles and what always goes to a person.
Do I have to change my phone number?
No. Keep your number and forward it to Lois, all the time or only when the team cannot pick up.
Does Lois need WOWAPPS Bookings or Ordering?
No. Lois answers calls, handles FAQs and sends third-party links whatever you use today, and integrates natively if you run WOWAPPS.
How does the free trial work?
Thirty days of Lois answering your phone, no lock-in. Keep her if the calls she saves are worth it.
Is Lois really built by WOWAPPS?
Yes. Built in-house, Australian-made, natively part of the WOWAPPS system rather than a rebadged third-party product.
What does Lois answer?
Lois answers restaurant phone calls and can handle bookings, phone orders and common guest questions.
Can Lois answer outside opening hours?
Yes. WOWAPPS describes Lois as available around the clock, including peak service, after hours, weekends and public holidays.
Can Lois change or cancel a booking?
Yes. Lois can take, edit and cancel reservations without staff handling the call.
Can Lois take a full phone order?
Yes. Lois can handle items, options, variations, quantities and order confirmation from start to finish.
What guest questions can Lois answer?
Lois can answer common questions about opening hours, menus, directions and venue policies.
Do I have to replace my current booking or ordering system?
No. WOWAPPS says Lois can still answer calls, handle common questions and send third-party links if you keep your current systems.
Can I hear Lois before deciding?
Yes. The live demonstration number published by WOWAPPS is 0468 069 880. You can ask about a booking, a phone order, opening hours or the menu.
See where your venue stands. Free, in a minute.
Your Google listing, your buttons, your phone coverage and your club, scored against venues nearby. Then a real person with a plan, if you want one.